DELIVER SERVICE

HOME DELIVERY SERVICE

A) Our home deliveries cover simple operations that are only made in a ground level.Deliveries with no cost are available in surrounding areas like Tampico/ Madero / Altamira
Shipping all over national level subject to availability and extra charges.

B) Deliveries will not be performed if they require special equipment.

C) Deliveries that put at risk the integrity of the product, client’s property or safety of Velhmat’s Personal will not be performed.

D) Merchandise will not be disarmed neither the clients facilities will be modified to effectuate the delivery.

Once your delivery has arrived, the authorized person to receive the product should present its ID and the order number assigned.

HOME DELIVERY SCHEDULE

Established schedule to home deliver is from Monday to Friday from 8:00 am to 4:00 pm. On Saturdays from 8:00 am to 11:00 am. Deliveries on Sundays are available subject to an extra charge.

DELIVERY TIME

A) Estimated delivery time is within 48 hours on the order confirmation and payment.

B) According its availability, some of our products might extend their estimated delivery date. In that case, VELHMAT will contact you to the phone number you indicate in the purchase order, to inform you the new delivery date.

SHIPPING STATUS OF YOUR PURCHASE

You could follow up the shipping status of your purchase by sending an email to the following address: logistica@velhmat.com.mx

B) Before your purchase takes its delivery route, one of our members will contact you through phone to confirm you will be at home.

SUBSCRIBE TO OUR NEWSLETTER

× Hola, ¿Cómo puedo ayudarte?